Privacy Policy

Effective Date: October 12, 2026

Deluxe Shotcrete respects your privacy. This Privacy Policy describes the information we may collect through this website, how we use and share that information, and the choices available to you.

For purposes of this Privacy Policy, “Deluxe Shotcrete,” “we,” “us,” and “our” refer to Deluxe Shotcrete and Humphreys & Humphreys Inc.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an estimate, submit a website form, call or email us, or otherwise communicate with us.

This information may include:

Your name
Email address
Telephone number
Project or property address
Information about your project or construction needs
Photographs, plans, documents, or other materials you choose to provide
Any other information you choose to include in your inquiry

Our website and website service providers may also automatically collect certain technical information when you visit the site, such as:

IP address
Browser and device type
Operating system
Pages viewed
Referring website
Approximate location derived from IP address
Date and time of website visits
General website usage information

How We Use Information

We may use information collected through this website to:

Respond to inquiries and requests for estimates
Communicate with you about a potential or existing project
Schedule site visits or services
Prepare estimates, proposals, or contracts
Provide and improve our services
Operate, maintain, secure, and improve our website
Understand general website traffic and usage
Maintain business and project records
Protect against misuse, fraud, or security threats
Comply with applicable laws and legal obligations

We do not use information submitted through our contact forms for unrelated purposes without your consent.

Sharing of Information

Deluxe Shotcrete does not sell personal information.

We may share information with companies that provide services necessary to operate our website or business, such as website hosting, email, analytics, scheduling, information technology, or other administrative service providers.

These service providers may have access to information only as reasonably necessary to provide their services.

We may also disclose information if required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, safety, or property of Deluxe Shotcrete, our customers, or others.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function, remember certain preferences, measure website performance, and understand how visitors use the site.

Our website hosting or analytics providers may collect technical information through these technologies in accordance with their own privacy policies.

Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect how some portions of the website function.

Online Tracking and Do Not Track

Some web browsers provide a “Do Not Track” setting or similar privacy signal.

Because there is not currently a universally accepted standard governing all Do Not Track signals, this website may not respond to every browser-based Do Not Track signal.

Third-party website, hosting, or analytics service providers may collect information about your use of this website as described above. Deluxe Shotcrete does not authorize third parties to collect personal information through this website for the purpose of selling that information.

Your Information and Choices

You may contact us to:

Ask what personal information you have provided to us
Request correction of inaccurate information
Request deletion of information you previously submitted

We will consider and respond to reasonable requests subject to applicable law and any legitimate business, contractual, insurance, accounting, recordkeeping, or legal reasons that may require us to retain certain information.

Requests may be sent to:

Deluxe Shotcrete
Humphreys & Humphreys Inc.
P.O. Box 385
Santa Rosa, CA 95402
office@deluxeshotcrete.com
(707) 568-1200

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining project and business records, meeting insurance or accounting requirements, resolving disputes, and complying with legal obligations.

Information Security

We use reasonable administrative and technical measures designed to protect information submitted through our website.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Please do not submit sensitive information such as Social Security numbers, financial account information, passwords, or medical information through the website contact form.

Third-Party Websites

Our website may contain links to websites operated by other organizations.

Deluxe Shotcrete is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

This website is intended for a general business audience and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable law.

When we make changes, we will post the revised policy on this page and update the effective date above.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact: